PO Box 793
The following Terms and Conditions do not affect your statutory rights.
a) When you place an ‘offer to purchase goods’ (order) by completing and submitting an electronic order for any material or product (in this agreement ‘resources’) by submitting a completed order form on our website, www.dernierpublishing.com, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract with us.
b) Any advice or recommendations given by any representative of Dernier Publishing to the buyer relating to resources, which is not confirmed in writing by Dernier Publishing will not be binding.
c) Any variation to these terms and conditions will be acknowledged on the website.
d) Throughout the website and ordering process and in all correspondence we use the English Language. No other languages are available on this website.
a) In submitting an order the buyer acknowledges that:
b) All information and specifications relating to the resources produced by a publisher are approximate and all errors on the website may be corrected without any liability to Dernier Publishing. Covers may vary from those supplied because of monitor and printer capabilities and last minute changes made by publishers.
c) Dernier Publishing may make any changes to the specification of the resources to conform to any statutory requirements.
d) You will be sent an invitation to review the books you buy, from a trusted independent review body, via email. If you do not wish to receive these emails, you can unsusbscribe quickly and easily.
Right of Withdrawal
Should the buyer wish to withdraw from the contract within 7 working days of submitting the order, please contact Dernier Publishing as soon as possible, and Paypal if you have paid for your goods through the website.
a) The price of the resources shall be the price as quoted on the website on the date the order was placed, subject to any inadvertent pricing errors (whether technical or otherwise) by Dernier Publishing.
b) The price of the resources may not include the cost of delivery to destinations outside of the United Kingdom. For such orders, the Buyer will pay the delivery charge as quoted on the day of purchase.
c) The price of the resources includes any applicable Value Added Tax (VAT), which the buyer shall be liable to pay to Dernier Publishing.
a) Credit and Debit cards accepted by Paypal are listed on the Paypal’s website.
b) All charges to credit/debit cards will be made at the time of ordering the goods. Any fraudulent use of Credit/Debit cards will be notified to the authorities along with any identification details that were supplied with the order.
c) Any refund made to the Buyer’s credit or Debit card shall be subject to the Terms and Conditions of the Issuing Bank and therefore be subject to any time delay as specified by the Issuing Bank. No liability shall be placed on Dernier Publishing for any delay that is outside of their control.
d) All accepted orders will be processed by Dernier Publishing, PO Box 793, Orpington, BR6 1FA, UK.
a) If the buyer does not take delivery of the resources or give Dernier Publishing adequate delivery instructions then no duty of care shall apply, any loss or damage or deterioration to the resources shall not render Dernier Publishing liable.
b) If the buyer does not receive all the goods as specified on the original order then the buyer must notify Dernier Publishing in writing within 14 working days from the date of delivery. If the buyer does not inform Dernier Publishing in writing within the specified time then no liability will be attached to Dernier Publishing. In any event any loss or damage suffered by the buyer as a result of such a delivery shall be limited to the price of the goods not delivered or the cost of replacement resources.
c) Risk of damage or loss of the resources shall pass to the Buyer on delivery or, if the Buyer fails to take delivery of the Goods, the time when the Supplier has tried to deliver the Goods.
d) Title shall pass to the buyer on delivery of the goods.
Warranty and Ownership
a) Subject to the conditions set out below Dernier Publishing warrants that the resources will correspond with the order at the time of delivery and will be free from defects on delivery. If Dernier Publishing is in breach of this warranty the buyer shall notify Dernier Publishing within 14 working days from the date of discovery of the defect. On receiving a notice of failure of warranty Dernier Publishing may, at its sole option either replace all the faulty resources or refund the price of the resources that are defective. This shall be the extent of the liability of Dernier Publishing and no consequential loss claim of any kind shall be made against Dernier Publishing.
b) If you are returning an item because of an error on our part, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Where you are withdrawing from your purchase within the seven working days cooling-off period, we will also refund the normal postage charge for the delivery of that item but we cannot refund any priority, express or courier component of the postage charge. You will be responsible for those charges.
Your Statutory Rights
a) At Dernier Publishing we want you to be happy every time you shop with us. Occasionally though, we know you may want to return items. That’s why under our “no quibbles” guarantee if, for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item.
b) By law, you also have the right to withdraw from your purchase of an item within seven working days of the day after the date the item is delivered to you. This applies to all of our products except for where the item has been downloaded.
c)To cancel your purchase under this cooling-off period, please put a note in with your product explaining the reason for the return as “contract cancellation”. Please package the relevant item securely and send it to us with the delivery slip so that we receive it within seven working days of the day after the date that the item was delivered to you. The return address is: Dernier Publishing, PO Box 793, Orpington, BR6 1FA, UK.
d) For your protection, we recommend that you use a recorded-delivery service.
e) Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error. For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industry’s website at: http://www.dti.gov.uk/ccp/topics1/guide/homeshop.htm#cooling
a) Dernier Publishing will not be responsible for complying with any legislation or regulation governing the importation of resources into the country of destination.
Withdrawal of Goods
a) Dernier Publishing may withdraw the sale or distribution of any resources produced by or generally supplied by Dernier Publishing without prior notice, or liability, to the Buyer.
What We Do With Your Information
The confidentiality of your personal information is of paramount concern to Dernier Publishing. We do not share any of your information with any third party, unless necessary for the fulfilment of goods or services you have requested.
When you buy goods or services from us, we collect information such as your name, address, and email address, so we can send your products.
To protect your security, we use the latest secure socket layer technology (SSL) on our websites.
When you provide us with your personal information, such as name, address, phone number and email address for a purchase, we imply that you consent to us using that information for that transaction only.
If you choose to subscribe to receive emails from us, your first name and email address are stored with a secure email provider, and we will use this information to send emails as you have requested. You can, of course, unsubscribe at any time.
We may disclose information in special cases when we have reason to believe that disclosing this information is:
* reasonably necessary to comply with the law
* to enforce or apply our Terms and Conditions
* to protect our rights and those of our users
If you would like to delete any personal information we have about you, or have any questions about the data we hold about you, please contact us. PO Box 793, Orpington, BR6 1FA, UK.
Cookies are very small text files that are stored on your computer when you visit some websites. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.This Website Will:
- Remember what is in your shopping basket
- Remember where you are in the order process
- Remember that you are logged in and that your session is secure.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously). This Website may track the pages you visits via Google Analytics or facebook.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
This website allows you to share pages with social networks such as facebook.
We do not share any personal information with third parties.
Terms and Conditions, notices and revisions
Your use of the Dernier Publishing website and any dispute over privacy is subject to this Policy and our Terms and Conditions, including limitations on damages, and application of English law. If you have any concern about privacy at Dernier Publishing please send a thorough description to [email protected] and we will try to resolve it.
Retaining Your Data
We keep data only for essential reasons; for processing your order, and for purposes of legal accounts.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
Please be aware that you are responsible for all information you choose to leave as comments or reviews. This includes media files.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.